Referral
Thank you for considering Housing Referrals Ltd as a partner in providing supported accommodation. To ensure a smooth referral process, please follow the steps outlined below
Step 1: Determine Eligibility
- Before submitting a referral, please ensure that the service user meets the following criteria:
- Status: The service user must be an asylum seeker who has been granted or is in the process of seeking leave to remain
- Support Needs: The service user should have low to medium support needs. This may include individuals who require assistance with integration into the community, access to essential services, or specific housing accommodations due to mobility or health issues.
- Willingness to Move: The service user must be willing and able to move to the provided accommodation.
Step 2: Gather Necessary Information
- To complete the referral form, you will need to provide the following information about the service user:
- Personal Details: Full name, date of birth, gender, nationality, and language(s) spoken
- Contact Information: Current address, phone number, and email address
- Support Needs: Any specific support or accommodation requirements, such as mobility assistance, mental health support, or language interpretation needs.
- Background Information: Relevant background details that may impact the service user’s accommodation needs (e.g., health conditions, family situation).
- Legal and Financial Details: National Insurance number (if applicable), any known risks or safety concerns, and whether the service user has any entitlements to Universal Credit.
- Supporting Documents: Please attach any relevant documents, such as proof of status, medical records, or support documentation.
Step 3: Complete the Referral Form
- Access the referral form on our website at [https://housing-referrals.com/]
- Fill in all required fields with accurate and detailed information. Be sure to include any specific accommodation needs or concerns that should be taken into account.
- Upload supporting documents using the designated section in the form. Ensure that all documents are clearly labeled and relevant to the service user’s case.
- In the "Additional Comments" section, provide any extra information that may help us in assessing the referral and finding the most suitable accommodation.
Step 4: Submit the Referral
- Once all required fields and documents are completed, click "Send" to submit the referral form.
- You will receive a confirmation email acknowledging receipt of the referral. Our team will review the information and reach out to you within 3-5 business days to discuss the next steps.
Step 5: Follow-Up
- After submitting the referral, please ensure that the service user is prepared to communicate with our team if additional information is required
- We will contact you if there are any questions or if further documentation is needed to process the referral
- If the referral is accepted, we will coordinate with you to arrange the service user’s move-in and provide ongoing support as needed.
Important Notes:
- Incomplete Referrals: Referrals that are missing required information or supporting documents may experience delays. Please ensure that all information is provided at the time of submission
- Confidentiality: All information provided in the referral form will be treated with the utmost confidentiality and used solely for the purpose of assessing and arranging supported accommodation
- For any questions or assistance with the referral process, please do not hesitate to contact us at [insert contact email] or [insert phone number]. We are here to help and look forward to working with you to support those in need of safe and supportive housing.